Setting Up Services
A phone call to the office is all we need to initiate a referral. One of our trained office staff will then set up an appointment with the client and/or family to meet at the home or care site to do an assessment.

Case Assessment

One of our trained office staff will go to the home to meet and introduce ourselves to each new client & their families. This helps us to be sure that we can direct the caregiver to the right location, and also helps us to determine exactly what services are needed so that we may make appropriate staff assignments. We also use this visit to share any additional information we have with clients or families that might make the client more comfortable and the caregiver's transition a little easier.  CHCS is here to meet your needs, and as needs change, so does your service. Therefore, we do not enter into contracts with our clients, but simply have a financial agreement stating our rates, terms and conditions for payment. 
While we are getting acquainted with the client, we are also asking questions about preferences, daily routines, and special needs. These are all recorded on an assignment sheet so that our caregiver has an opportunity to know as much as possible right from the start.
We will also supply you with a "Client Handbook". A wonderful tool and reference guide outlining our services and standards of service.

When will service begin
Once our case assessment is complete, we will begin working diligently on the process of finding the best caregiver for you. We will contact our caregiver by phone to accept the assignment and will discuss your needs, preferences and duties.  We make every effort to care for our client's individual needs.